Step 1) Get in touch – Call us or fill out our Secure Online Form to schedule a free, no-obligation consultation & Care Assessment. We’re here to help!
Step 2) Let’s meet – A friendly Care Manager will visit you at home to chat about your needs, preferences, and any special requests, ensuring we create the perfect care plan for you or your loved one.
Step 3) Finding the right match – We take the time to carefully match your loved one with a compassionate caregiver through our Caregiver Compatibility Guarantee.
Step 4) A warm welcome – Your Care Manager will personally introduce your caregiver on the first visit and make sure all your special care needs are understood.
Step 5) Ongoing support – We’ll check in regularly with phone calls and in-home visits to make sure everything is going smoothly and adjust care as needed.
We’re here to provide the care, comfort, and peace of mind your family deserves!
 | Placement Agency | Direct Hire | |
|---|---|---|---|
| SCREENING | Caregivers are carefully screened and undergo fingerprint background checks | Limited | Family responsibility |
| LIABILITY & WORKERS’ COMP | Agency maintains comprehensive liability insurance covering all caregivers working in your home | Not Provided | Family responsibility |
| TRAINING | Caregivers are required to take annual training courses and pass subsequent competency tests | Not Provided | Family responsibility |
| PAYROLL, BENEFITS & TAXES | Caregivers are employees of the agency. Agency is responsible for payroll, benefits, federal & state taxes | Not Provided | Family responsibility |
| QUALITY CONTROL | Agency actively supervises and regularly monitors caregivers to ensure 100% client satisfaction | Not Provided | Family responsibility |
| COVERAGE & SCHEDULING | Agency arranges for fill in caregivers when your primary caregiver is absent or ill | Limited | Family responsibility |
| PERSONALIZED CAREGIVER / CLIENT MATCHING | Agency employs a variety of caregivers to ensure proper personality fit between caregiver and client | Limited | Family responsibility |
| FEES | No upfront fees | Placement Fees | Family responsibility |